Privacy
AffiliateLauncher is affiliate and commission software run by CNR Consulting Services, Inc.. This page explains what information the service handles and why.
Who this covers
- Merchants: companies that install the Shopify app, the WooCommerce plugin or the Magento module, or create a company on this site.
- Affiliates: partners a merchant adds or enrolls so they can earn commissions.
- Store customers: people who buy from a merchant's store.
What we handle
- Account details: name, email address and sign-in information for merchant staff and affiliates.
- Store and order data: orders, refunds and related details the merchant's store platform sends us, used to attribute sales to affiliates and work out commissions.
- Commission records: attributed sales, commission plans, ledger balances and payout history.
- Payout details: when an affiliate links PayPal, we store the PayPal payer ID so payouts reach the right account. See the PayPal privacy policy page for that flow.
- Forms: answers to enrollment or event forms a merchant sets up.
- Billing: subscription billing goes through Shopify for Shopify stores, or through Stripe for companies that sign up here. We don't store full card numbers.
How we use it
We use this information to run the service for the merchant: tracking referred sales, calculating and paying commissions, showing affiliates what they earned, sending account and service emails, and keeping the service secure. We don't sell personal information.
Who else sees it
The merchant who runs an affiliate program controls that program's data. We use service providers to run AffiliateLauncher, such as Cloudflare for hosting and data storage, Neon for database hosting, and the payment and store platforms you connect (PayPal, Stripe, Shopify, WooCommerce or Magento).
How long we keep it
We keep data while the account is active. When a Shopify store uninstalls the app, Shopify sends a shop removal notice about 48 hours later. When it arrives, we erase that store's data, including its orders, commission and payout records. If no other owner or store is linked to the company, we erase the company's data and turn off the account. Export any records you need before uninstalling.
Security
We send website visitors to HTTPS, our database connections use encryption, and the admin and API check your sign-in before showing company data.
Your choices
Email affiliatelauncher@directsales.software to access or delete your data. If you are an affiliate or store customer, you can also contact the merchant that runs the program.